Membership Fees
Membership fees are non-refundable under any circumstances.
Individual Cancellation Requests
Cancellations made at least three (3) weeks prior to the event start date are eligible for a full refund, minus a $10 processing fee.
Cancellations made less than three (3) weeks prior to the event are non-refundable.
Substitutions and Attendance Changes
Substitutions are accepted up to one (1) week prior to the event. This includes:
- Switching from in-person to virtual attendance
There will be no refund for switching from in-person to virtual attendance. All registrants will be given access to recorded sessions for future viewing when virtual attendance is available. CE credits are not available for attendees that do not participate in the live event. - Transferring registration to another attendee
You may substitute another individual to attend in your place, either in-person or virtually when available.
Group Registration Cancellations
Groups receiving a registration discount are not eligible for a cancellation refund. Participants may substitute another individual to attend in their place, either in-person or virtually or may request to participate virtually when available.
How to Request a Cancellation or Substitution
All requests must be submitted via email to: đŸ“§Â [email protected]