Conference Refund and Substitution Policy

Membership Fees
Membership fees are non-refundable under any circumstances.

Cancellation Requests
Cancellations made at least three (3) weeks prior to the event start date are eligible for a full refund, minus a 10% processing fee.

Cancellations made less than three (3) weeks prior to the event are non-refundable.

Substitutions and Attendance Changes
Substitutions are accepted up to one (1) week prior to the event. This includes:

• Switching from in-person to virtual attendance
  You will receive a refund for the difference in registration fees, minus a 10% processing fee. Virtual attendance includes access to recorded sessions for future viewing.
• Transferring registration to another attendee
  You may substitute another individual to attend in your place, either in-person or virtually.

How to Request a Cancellation or Substitution
All requests must be submitted via email to:
📧 [email protected]